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Troubleshoot two-factor authenticationįor resolving common issues with 2FA in Nebula, see Troubleshoot two-factor authentication in Nebula. For more information, see Enable two-factor authentication in Nebula. Individual users can configure 2FA in their Nebula profile for a single mobile device. For more information, see Require two-factor authentication in Nebula. Super Admins can require all users to use two-factor authentication (2FA) when signing into Nebula. The following authenticator apps are supported: Two-factor authentication requires a mobile device with a camera and an authenticator app installed on the mobile device. However, as Super Admins can reset 2FA, we recommend adding a second Super Admin account to perform a resets on the main account if required. Malwarebytes Support can reset 2FA on an account when requested. Malwarebytes and the Cybersecurity & Infrastructure Security Agency (CISA) recommend not permanently disabling 2FA as this provides an extra layer of security in the event your login credentials are compromised.

Nebula provides you with two-factor authentication (2FA) to secure your environment. Organizations around the world are compromised due to weak security controls and not utilizing two-factor authentication. Two-factor authentication (2FA) is a dual security measure to authenticate users with your environment.

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